Communication Skills Basics

18 hrs
Improve your communication skills at work and learn how to navigate positive collaboration in the modern workplace. Whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively. On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style. You’ll learn the importance of matching your communication style with your work and project goals and learn how to manage and control challenging conversations.